Dear Customer,

As a team of customer service in SandAndArt.com, It is from pleasure of us to provide you with our support, to be sure that you are receiving the best care from us and to maximize your utilization from our services.
We are here to answer you about any information you would like to inquire about, and to receive any complaint you need us to know to optimize your satisfaction about our services even in the smallest details.
So, please feel free to contact us anytime through the following email
Customer-Services@SandAndArt.com which is established for your support and to direct contact with you, and your e-mail will be replied by our team in the period of three days on its maximum.
Where ever you are, our shipping carrier will deliver your order(s) and we will keep tracking your order to assure that you have delivered it in the expected time with the best conditions.

As SandAndArt.com offers the ability to carry out your suggested design, after delivery, it is not advanced that it could be returned, unless the glass of the craft has a problem.
All products in SandAndArt.com are provided with the general details of that craft and with a picture for it, so you have the whole right to contact us if you feel that you have delivered the unmatched piece.

Although we guarantee a very good and strong packing for our products, but according to its sensitivity, if you delivered an impaired piece(s) from us, for any reasons while shipping, you have the right to ask us for compensation, and we assert on that.

If you find a desire in you to make a deal with SandAndArt.com for the large orders, or a desire to suggest any offer(s) that does not mentioned in our offers, we will be glad to hear from you!
Also, if you would like to be provided with more information about Jordan and its touristic places and crafts, we can provide you with places we recommend you to visit.

Last but not least, if you have any suggestions that might improve our services to you and it will increase your satisfaction, be sure that we are just waiting for you.

Regards,

Customer Service Center