Packing And Delivery

How long SandAndArt will take to deliver my order?
Orders will get delivered in 3-5 days and to the customized items may take at least 5-7 days (excluding Fridays  and other Holidays). All orders are shipped from our Amman head office, after your payment is cleared.

Now , for designs like landscape , views and  none portrait orders will get delivered in 5-7 days and to the portrait orders may take at least 7-10 days (excluding Fridays  and other Holidays). All orders are shipped from our branch in Vietnam , after your payment is cleared.

Does SandAndArt deliver products to all countries?
We provide delivery throughout the world for all online products, with no exceptions .

Are there any shipping charges on products?
We provide you with standard rates and our shipping charges are based on volume of the particular product(s) and you can also view the shipping charges on every product(s) in view details section.

What if my order gets delayed?
Orders can be delayed due to product un-availability for immediate dispatch. Wherein the stocks are still getting ready with packaging and pricing being done on the whole lot or in transit from the Warehouse to the Head office. This could put a delay in the dispatch of the online order. In certain circumstances we will try to arrange the product from our nearest Store to fulfill your order at the earliest.

Please note: The Company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit your correct & complete details of your address followed by pin code & landmark. During festival time Delivery within 3-4 days is not possible, we guarantee to deliver the exact product which you have selected.

What should I do if I have received a different order?
In case you have received a different product, or if the product was damaged in shipment, please contact us within the specific time period through mail or customer care service and we will ensure that it will be replaced as soon as possible. .


Do I have to pay extra charge for Packing Box ?
Each online order comes with Packing Box for each bottle or item. Our beautiful safe and protected packing box is protecting the item and gives it a beautiful lovely image to be presented as a unforgettable gift.



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